Introduction
These terms of service (Terms) along with our ‘Cookies and Privacy Policy’ provide information about legal factors in relation to our website ‘www.a3celebrations.co.uk’ and the products we offer through our website. Any references in these terms to ‘we’ or ‘us’ refers to ‘www.a3printhouse.co.uk’. Please read carefully and understand the terms before using our website. The terms may change from time to time. We recommend to read these terms each time you order our products.
About Us
We are a company registered in Scotland. Our company address and registration information are as follow;
Address
Unit 9, Iron works business centre
Castle Laurie, Bankside
Falkirk, FK2 7XE
Registration Number: SC728871
Our Products
Description of a product such as measurement, dimension, weight etc. explained in our website may vary from the description specified in the order. Images and packages shown in the website are for illustrative purpose and the colour may vary from computer to computer.
Your Images and Obligation
The image uploading facility we provide in our website is for you to create and order personalised products bearing your image on them. We reserve right to make general acceptable changes to improve the quality of the images. Although we make every effort to create your personalised product accurately, please be aware that, it is possible to occur some loss of details in the images. It is your responsibility to ensure that the images you upload are of a high quality and high resolution. We may send you personalised product lists either by email or post, with your images on them for promotional purposes. It is also your responsibility that the content (including images and texts) you create to purchase a product does not violate anyone’s privacy, confidentiality, copyright, data protection rights, government laws etc. Your images and texts should not harass, upset or annoy a person. Your content should contain material which is obscene, pornographic, indecent or offensive that encourages discrimination.
Registering with Us
To register in our website, you must be over 18 years of age. Registrations are meant for single user and therefore you are not permitted to share your login details with anyone. You should immediately reset your login details if you think these details have been leaked. We reserve right to suspend your registration if you breach our terms of use.
Ordering from Us
When ordering through our website, please make sure you placed the right product before completing the final step of payment. Our website allows you to amend your order at different stages of ordering process. We will send you an email acknowledgement which describes the
products you ordered from us. This acknowledgement does not guarantee that we have accepted your order. You confirm our acceptance of your order only when you receive a dispatch confirmation or when we post the product to you. For any reason, we are unable to process your order (e.g. product out of stock, discontinued, price error) after receiving your payment, we will inform you at the earliest and refund your money we taken from you. If you ordered multiple products and we de livered some of them, then the delivery charge we taken from you cannot be refunded. We may not accept your order if;
- Products are unavailable
- Your payment authorisation fails
- You choose a delivery address that is outside United Kingdom
- You fail to meet eligibility criteria
- Cancelling Personalised Products
- You cannot cancel your personalised products after you placed the order. However, you can contact our office to check if we processed your order.
Return and Replace a Product
We are happy to replace products that are faulty. You need to meet the cost to return the product to us. You can return the faulty product in the following address;
Return and Replace
A3 Print House Ltd.
Unit 9, Iron works business centre
Castle Laurie, Bankside
Falkirk, FK2 7XE, Scotland
Our Right
We reserve right to cancel any order by issuing a full refund.